Careers
Marketing Assistant
Tasks and Responsibilities:
- Social Media Marketing
- Schedule daily posts, reels, lives, stories, etc. to our Instagram channel while adhering to overall marketing calendar
- Deliver LE & BISBY content to our audience in new and creative ways while supporting and engaging with our customers across all social platforms
- Manage Facebook and Pinterest accounts in accordance with the overall marketing calendar
- Email, Digital, and Influencer Marketing
- Assist with email and digital ad content creation and execution,
- Track campaign KPIs to assist in better product positioning and brand optimization
- Analyze competitor performance and market trends to provide recommendations for brand development
- Send requested packages to influencers and track success
-
The Little Style Guide
- Create weekly content for the blog in accordance with the overall marketing calendar and while keeping SEO and user experience at top of mind
- Assist with overall planning, content creation, and any marketing-related administrative duties
Ideal Skills and Qualifications:
- 2± years of professional experience, ideally within a creative marketing/ecommerce environment
- Experience with social media management and creative writing
- Experiencer with Klaviyo preferred
- Excellent written, verbal, and personal skills with the ability to communicate effectively to internal and external stakeholders
- “Self-starter” mentality with the ability to thrive in a fast-paced environment
- Willingness to own individual projects, take on new challenges, and grow within the position
- A team player who is eager to collaborate
Customer Relations Specialist
We are seeking an enthusiastic, self-motivated individual to offer administrative support to the office as well as support to our sweet customers. This position will include data entry, assistance via phone & email with online and wholesale customers, & care for in-person outlet shoppers. This is a full time position & applicants must be local to the Lexington, KY area.
Job Responsibilities:
- Respond to customer service inquiries via phone, email, Facebook, & Instagram
- Record customer feedback on products
- Process returns and exchanges
- Manage the outlet shoppe
- Create promo codes
- Be aware of upcoming promotions
- Assist with photoshoot organization
- Manage and process dropship orders
Wanted Skills:
- Ability to multitask
- Strong communicator (oral and written)
- 'Teamwork makes the dream work' mentality
Wholesale Accounts Coordinator
Little English, a national classic children's clothing brand, is seeking a detailed-oriented individual with strong retail and/or merchandising background to serve as our Wholesale Accounts Coordinator. In this role, you will build and maintain our customer base while meeting seasonal sales goals. Other job duties include notifying boutiques of any quality issues, shipment changes, processing year-round gift orders, organizing seasonal line sheets in our B2B platform, traveling to markets to show collections, and making product recommendations based on inventory availability to boutiques. This is a full time position & applicants must be local to the Lexington, KY area.
Job Responsibilities:
- Maintain excellent customer service reputation
- Work with Sample / Production Coordinator as well as design team to understand current catalog of LE merchandise
- Travel to markets in Atlanta and Dallas (1 week per quarter)
- Produce seasonal line sheets in B2B platform as well as printed copies
- Purchase showroom supplies
- Book hotels for markets
- Research new accounts via Instagram and B2B platform
- Prepare wholesale marketing materials (digital and printed)
- Process payment for orders in ERP system
- Analyze sales data and develop growth strategies
- Longer hours expected during busy periods
Wanted Skills:
- Attention to detail with strong organizational skills
- Strong communicator (oral and written)
- Ability to work in fast-paced environment
- Strong computer skills and proficiency in Microsoft Office
- Friendly and professional demeanor
- Willingness to learn new skills or processes
- 'Teamwork makes the dream work' mentality
Ecommerce Assistant
Tasks and Responsibilities:
- Dropship / Ecommerce Partners
- Complete inventory upload & image templates for all partners
- Oversee daily management of all partners, including dropship inventory levels, partner communication and customer service needs
- Assist with planning for seasonal launches, sales, and development
- Shopify
- Complete seasonal product uploads for 3,000+ SKUs following the Shopify Product Guide for both brands
- Import seasonal product and lifestyle photography
- Create appropriate product descriptions with care instructions, item details, tags, etc.
- Assist with daily back-end site management, implementation of SEO best practices, etc.
- Assist with seasonal launches, sales, and development by ensuring pricing and inventory is compatible with Fishbowl along with general ecommerce needs
- Instagram Sales
- Plan & execute Instagram outlet sales 1-2x per month
- Select products, determine pricing, create posts and promotion
- Manage winner selection, invoicing, customer service
Ideal Skills and Qualifications:
- 2± years of professional experience, ideally within an ecommerce environment
- Experience with Shopify platform preferred
- Detail-oriented individual with a willingness to learn
- Excellent written, verbal, and personal skills with the ability to communicate effectively to internal and external stakeholders
- “Self-starter” mentality with the ability to own individual projects and tasks
- A team player who is eager to assist other departments as needed
If interested, please submit resume and portfolio for consideration
via email at customerservice@littleenglish.com
