Careers
Customer Relations Specialist
We are seeking an enthusiastic, self-motivated individual to offer administrative support to the office as well as support to our sweet customers. This position will include data entry, assistance via phone & email with online and wholesale customers, & care for in-person outlet shoppers. This is a full time position & applicants must be local to the Lexington, KY area.
Job Responsibilities:
- Respond to customer service inquiries via phone, email, Facebook, & Instagram
- Record customer feedback on products
- Process returns and exchanges
- Manage the outlet shoppe
- Create promo codes
- Be aware of upcoming promotions
- Assist with photoshoot organization
- Manage and process dropship orders
Wanted Skills:
- Ability to multitask
- Strong communicator (oral and written)
- 'Teamwork makes the dream work' mentality
Employment Type
Full-time
Wholesale Accounts Coordinator
Little English, a national classic children's clothing brand, is seeking a detailed-oriented individual with strong retail and/or merchandising background to serve as our Wholesale Accounts Coordinator. In this role, you will build and maintain our customer base while meeting seasonal sales goals. Other job duties include notifying boutiques of any quality issues, shipment changes, processing year-round gift orders, organizing seasonal line sheets in our B2B platform, traveling to markets to show collections, and making product recommendations based on inventory availability to boutiques. This is a full time position & applicants must be local to the Lexington, KY area.
Job Responsibilities:
- Maintain excellent customer service reputation
- Work with Sample / Production Coordinator as well as design team to understand current catalog of LE merchandise
- Travel to markets in Atlanta and Dallas (1 week per quarter)
- Produce seasonal line sheets in B2B platform as well as printed copies
- Purchase showroom supplies
- Book hotels for markets
- Research new accounts via Instagram and B2B platform
- Prepare wholesale marketing materials (digital and printed)
- Process payment for orders in ERP system
- Analyze sales data and develop growth strategies
- Longer hours expected during busy periods
Wanted Skills:
- Attention to detail with strong organizational skills
- Strong communicator (oral and written)
- Ability to work in fast-paced environment
- Strong computer skills and proficiency in Microsoft Office
- Friendly and professional demeanor
- Willingness to learn new skills or processes
- 'Teamwork makes the dream work' mentality
Employment Type
Full-time
Marketing & Graphic Design Specialist
We are seeking an in-house Graphic Designer who is enthusiastic about working in the fashion and retail industries!
In this role, you will be the primary point person for the sales and marketing teams for Little English, a classic children’s clothing brand, & BISBY, a stylish girl’s brand. All creative content developed will support our digital, print, and social media campaigns for both B2B and B2C customers.
This Graphic Designer must be able to comprehend brand values and translate the brand specifics into impactful marketing assets through the use of brand colors, fabrics, seasonal motifs, fonts, & layouts. Desired candidate has a strong ability to capture the end consumers’ attention through the creation of creative content with a persuasion to purchase.
Qualifications:
- Minimum 2 years of experience in web and / or social media design
- Creative and analytical mind
- Receptive to feedback
- Strong time management skills and ability to manage multiple projects at once
- Expert in Adobe Creative Suite via a Mac environment (specifically Illustrator, InDesign, Photoshop)
- Experience creating new media such as GIFs, video content, etc.
- Must have keen eye for color / Understand Pantone Colors, CMYK, RGB
- Must be familiar with current marketing trends and able to deliver fresh graphics that are consistent with those trends while staying true to our brand aesthetic
- Must have strong sense of fashion industry marketing
- This is an in-office position. Must be local to Lexington, KY corporate offices
Responsibilities:
- Meet with marketing & sales directors weekly to discuss desired graphics or upcoming campaigns
- Create content for various social media and digital platforms
- Follow established brand standards of Little English & BISBY
- Report to marketing directors monthly to review content engagement data
- Be creative! Our team is full of creatives and we encourage everyone to think out of the box and present new ideas at all times
Employment Type
Full-time
Marketing Assistant
Little English is growing and we are searching for a Marketing Assistant to grow with us!
The ideal candidate is an exceptionally bright, well-organized, and self-motivated creative marketing professional. Critical qualities include a drive for continuous improvement, the ability to problem-solve & prioritize when given time-sensitive projects, the ability to complete tasks and projects quickly, with little to no guidance, and anticipate marketing needs.
This position will be based in our Lexington, Kentucky office and will report to the Director of Marketing.
Tasks and Responsibilities:
- Email Marketing: Designing, sending, and analyzing the results for thoughtful email marketing campaigns and newsletters. Desire to dive deep into our email CRM with thoughtful segmentation, A/B testing, etc.
- Social Media: Scheduling daily posts, reels, lives, stories, etc. to our Instagram channel while adhering to overall marketing calendar. Support and engage with our customers across social platforms. Deliver LE & BISBY content to our audience in new and creative ways.
- Shopify: Write and edit product descriptions, upload photos, and manage blog while keeping SEO and user experience at top of mind.
- Influencer relations: Send packages and promotional materials to influencer partners.
- Assist Director of Marketing with any marketing-related administrative duties.
Ideal Skills and Qualifications:
- 2-5± years of administrative or marketing experience
- Ability to exhibit extreme attention to detail in a fast-paced, high volume environment
- Excellent written, verbal, and personal skills and ability to communicate effectively with internal and external stakeholders
- “Self-starter” mentality and an ability to “connect the dots” in order to solve problems using logic and intuition
- A team player who is eager to assist other departments
- Willingness to take on new challenges, responsibilities, and assignments
Bonus Skills and Qualifications:
- Email marketing
- Creative writing/blogging
- Social media management
- Shopify and Klaviyo experience a plus
- Proficient computer skills including Microsoft Office Suite and Adobe InDesign
Employment Type
Full-time
If interested, please submit resume and portfolio for consideration
via email at customerservice@littleenglish.com
