Help Center

Orders

Can I make changes to my order?

Order changes and cancellations

How long will it take to receive my order?

Delivery Time Frame

Monogram Orders

Out of Stock Items

Do you ever restock items?

Shipping

What shipping methods are offered?

Do you ever offer free shipping?

If I live in Lexington, Kentucky do I have to have my order shipped to me?

Can you combine my shipping for multiple orders placed?

What if my package is lost?

International Shipping

Do you offer international shipping?

Does international shipping cost more than the standard $7?

Gifts

Do you offer gift wrapping?

Accepted Payments

What payment methods do you currently accept?

Sizing

Does Little English have a size chart?

Size Chart

Crochet Playsuits

Swimsuit Sizing

Newborn Sizing

When I choose the newborn size playsuit is it the same as pictured?

Return Policy

Can I return or exchange items?

30 Day Policy

Will shipping be refunded to me?

LE Factory & End of Season Sale

Damaged or Defective Goods

Returning Damaged or Defective Items

Out of Stock Items

Why did an item I ordered get refunded to me?

Why was there a delay in shipping me my items/Why were my items sent in separate shipments?

Monogrammed and Embroidered Items

Can I return my monogrammed or embroidered item?

Do you offer monogramming?

Missing Buttons

Help! The button on my child's favorite LE garment fell off...do you have replacements?!

Price Adjustments

I ordered something previously and the price just went down...do you offer price adjustments?

Little English Outlet

Location and Hours

Where are you located and what are the hours?

I don't live in Lexington, KY....Can I still shop at the outlet?

Outlet Pricing

Boys Clothing

Girls Clothing

Gift Items

Outlet payment methods

What payment methods do you currently accept at the outlet?

Discounts

Discount Codes

Do your discount codes expire?

Can you combine discount codes?

Do you offer a discount for new Little English customers?

Can a discount code be retroactively applied?

Flash Sales

When are there flash sales?

End of Season Sales

When do end of season sales happen?

Discount Exclusions

What is not included in discounts?

Find us in stores!

Boutiques

Boutique Owners

I own a boutique...how do I start selling LE?

Warehouse Sales

When & Where

When and where do you host the warehouse sales?

How do I find out about the warehouse sales?

Privacy Policy

What is your privacy policy?

Collection of your information

Cookies

Third party analytics and tracking

Questions and contact information about the privacy policy

Social Media

Do you have any social media?!

Facebook, Instagram, Pinterest

Fundraisers

Local Fundraisers

Do you make donations for fundraisers local to Lexington, KY?

Contact Us

Customer Service

Can I call your customer service line?