Help Center


Can I make changes to my order?

Order changes and cancellations

How long will it take to receive my order?

Delivery Time Frame

Monogram Orders

Out of Stock Items

Do you ever restock items?


What shipping methods are offered?

Do you ever offer free shipping?

If I live in Lexington, Kentucky do I have to have my order shipped to me?

Can you combine my shipping for multiple orders placed?

What if my package is lost?

What is Route?

What does Route cover?

How do I file a shipping issue for my lost, stolen or damaged order with Route?

Route Refunds vs Reorders

International Shipping

Do you offer international shipping?

Does international shipping cost more than the standard $7?

Are International Orders Eligible For Exchange?


Do you offer gift wrapping?

Accepted Payments

What payment methods do you currently accept?


Does Little English have a size chart?

Size Chart

Return Policy

Can I return or exchange items?

30 Day Policy & Return of Sale Items

Will shipping be refunded to me?

LE Factory & End of Season Sale

Damaged or Defective Goods

Returning Damaged or Defective Items

Out of Stock Items

Why did an item I ordered get refunded to me?

Monogrammed and Embroidered Items

Can I return my monogrammed or embroidered item?

Do you offer monogramming?

Missing Buttons

Help! The button on my child's favorite LE garment fell you have replacements?!

Little English Outlet

Location and Hours

Where are you located and what are the hours?

I don't live in Lexington, KY....Can I still shop at the outlet?

Outlet payment methods

What payment methods do you currently accept at the outlet?


Discount Codes

Do your discount codes expire?

Can you combine discount codes?

Can a discount code be retroactively applied?

Discount Exclusions

What is not included in discounts?

Find us in stores!

Boutique Owners

I own a do I start selling LE?

Privacy Policy

What is your privacy policy?

Privacy Policy

Social Media

Do you have any social media?!

Facebook, Instagram, Pinterest


Local Fundraisers

Do you make donations for fundraisers local to Lexington, KY?

Contact Us

Customer Service

Can I call your customer service line?